Terms &
Conditions
These Terms & Conditions govern access to and use of fedotshop.in, including account registration, product purchases, payments, delivery, returns and customer responsibilities.
Introduction
Welcome to https://fedotshop.in, owned and operated by FEDOT VENTURES PRIVATE LIMITED (“Company”, “we”, “our”, “us”).
By accessing or using this website, purchasing products or creating an account, you agree to be bound by these Terms & Conditions under Indian law.
If you do not agree with these Terms & Conditions, please discontinue using the Platform immediately.
Legal Status & Applicability
These Terms are governed by the following laws and regulations:
Eligibility
To use the Platform, you must satisfy the following requirements:
Minimum Age
You must be 18 years of age or older.
Guardian Supervision
A minor may use the Platform only under the supervision of a parent or legal guardian.
Legal Capacity
You must possess the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.
Account Creation & Responsibilities
By creating an account on Fedot Shop, you agree to:
Provide accurate, complete and current information.
Maintain the confidentiality of your login credentials.
Notify us immediately in case of unauthorised account access.
Accept responsibility for activities performed through your account.
The Company is not liable for losses arising from misuse of login credentials or failure to protect account information.
Product Representation & Availability
We make reasonable efforts to provide accurate product images, descriptions, sizes and other relevant information.
Display Variations
Product colours may differ slightly because of lighting, photography and device display settings.
Manual Measurements
Product measurements may vary by approximately 1 to 2 inches because of manual measurement.
Product Availability
Product availability is not guaranteed and may change at any time.
Product Changes
The Company may modify, replace or discontinue products without notice.
Pricing, Payments & Taxes
- All prices are displayed in Indian Rupees.
- Prices may be updated without prior notice.
- Applicable GST and additional charges will be included or displayed at checkout.
- Available payment methods will be shown during checkout.
Payment options may include UPI, debit cards, credit cards, net banking, wallets and Cash on Delivery where available.
Banking or gateway failures
The Company is not responsible for payment failures caused by banking errors, network interruptions, incorrect details or third-party payment system issues.
Order Acceptance, Fulfilment & Cancellation
An order submitted through the Platform constitutes an offer to purchase. The Company may accept or reject an order after reviewing:
The Company may cancel or reject an order in accordance with applicable ecommerce rules and published policies.
Fake COD Orders Policy
Repeated refusal to accept Cash on Delivery parcels may result in:
- Temporary or permanent blocking of the user account.
- Restriction of Cash on Delivery for future purchases.
- Recovery or legal action for repeated misuse and logistics losses.
Shipping, Delivery & Logistics
By placing an order, you agree to the terms contained in our Shipping Policy.
Delivery timelines are estimates and may vary because of:
Risk of loss passes to the customer upon product handover to the courier, subject to applicable law and Company policies.
Return, Replacement & Refund
Returns, replacements, cancellations and refunds are governed by the relevant policies published on the Platform.
Products may undergo verification and quality checks before a return, replacement or refund request is approved.
User Obligations
You agree not to:
Violate any applicable law of India.
Provide false, misleading, incomplete or fraudulent information.
Copy, hack, scrape, reproduce or reverse-engineer the Platform.
Engage in abusive behaviour against staff or courier partners.
Place fake, fraudulent or intentionally risky Cash on Delivery orders.
Violation of these obligations may result in account restrictions, cancellation of orders or legal action under applicable Indian law.
Intellectual Property Rights
Website content and intellectual property may include:
Applicable content is the property of FEDOT VENTURES PRIVATE LIMITED or its authorised licensors and is protected under the Copyright Act, 1957 and Trade Marks Act, 1999.
Third-Party Services
We may engage third-party providers for:
Third-party providers operate under their own terms, policies and service conditions. We are not responsible for their independent practices, failures or delays.
Customers should review applicable third-party terms where necessary.
Limitation of Liability
To the maximum extent permitted under applicable Indian law:
The Company will not be liable for indirect, incidental, punitive or consequential damages.
Company liability relating to a product will be limited to the invoice value of the affected product.
We do not guarantee uninterrupted, error-free or continuously available access to the Platform.
Delivery, non-delivery, damage or product mismatch concerns will be handled under applicable policies and Indian law.
Indemnification
You agree to indemnify and hold harmless FEDOT VENTURES PRIVATE LIMITED, its directors, employees, officers and affiliates from claims or liabilities arising from misuse of the Platform or violation of these Terms.
Data Protection & Privacy
Your use of the Platform is also governed by the Fedot Shop Privacy Policy.
We use reasonable security measures for handling personal information in accordance with applicable requirements, including Section 43A of the Information Technology Act, 2000.
Read Privacy Policy ↗Governing Law & Jurisdiction
These Terms are governed by the laws of India. All disputes will be subject to the exclusive jurisdiction of competent courts in New Delhi.
Amendments
The Company may modify, replace or update these Terms & Conditions when required because of legal, operational, security or business changes.
Revised Terms will be published on the Platform with an updated revision date. Continued use of the Platform after publication signifies acceptance of the revised Terms.
Contact Details
Floor 2nd, Block-WP, House No. 501-D, Portion Back, Keshavpuram, Wazirpur, Behind NDPL Office, Village Wazirpur, New Delhi, North West Delhi, Delhi, 110052